Referenced Memory Cannot Be Read

Theresa,

There are two possibilities for this error. One is the memory board could be failing on you. Although it is possible, it is highly unlikely.

The real culprit is most like a piece of spyware or a virus. Several have been known to cause errors such as you are seeing.

Even if you already have an anti-virus program running on your computer, I would suggest you scan it again with a different program. TrendMicro offers both a free virus and spyware scan.

Start with the virus scan and follow it with the spyware scan.